10 Items to Negotiate in Every Contract

Before negotiating a contract, it's important to define your must-haves. Of course, you should decide on your bottom line and stick to it. On the other hand, don't let a potential offer crumble due to less important factors.

Use the checklist below to think creatively. Remaining flexible and offering a few compromises can help you close the sale.

  1. Material cost. While the cost of the raw materials for your project is usually fixed, that's not always the case. Shop around to find the vendor with the best deal on materials. It's up to you if you'd like to pass those savings along to your client in the negotiations. 

  2. Labor cost. When it comes to labor, it's good to give the client options. Some clients prefer to pay a premium for the best talent and get the job done fast. Others want to roll up their sleeves and pitch in on labor themselves. Come up with a few proposals.

  3. Facilities/travel cost. These days, it's become a lot less important where the work gets done. Consider charging more for on-site help and a reduced rate for remote work. 

  4. Contract term length. A few reliable clients with iron-clad contracts can provide long-term stability to your business. Think about reducing your rates if the partner commits to a longer term.

  5. Start date. Most businesses have some degree of seasonality. Consider charging more during your peak times and offering a slight discount to stay busy during the slower months.

  6. Due dates. Just as the postal service charges more for faster shipping options, you can raise your rates dramatically to get the work done faster. Rush fees are a great way to up-sell.

  7. Payment terms. Evaluate the creditworthiness of your potential partner. Then decide: Will you ask for 10% at signing or 50%? Is payment due immediately or in 30 days?

  8. Financing options. If you have a lot of cash on hand, you may be able to be your own bank. By financing clients under a separate corporate identity, you could generate an extra revenue stream.

  9. One-on-one support. Some clients can be needy. If you think a business relationship will require a lot of hand-holding, build some extra cushion into the deal. You may even be able to position one-on-one support as an added value.

  10. Extra perks/benefits. Can you or the other party sweeten the deal? You could offer to set up introductions to other potential partners, create a joint press release, or run a promotion together.

When to Restart Negotiations

As you work through each item on the list above, take careful notes. If talks become too convoluted, start over with a clean slate. Go through the checklist again to make sure you're both on the same page.

Present the Final Contract

After the meeting, it's time to draw up the final contract. Make sure your agreement captures every item you discussed; a missed detail can ruin your credibility. If you have multiple PDF documents to send, merge PDF prior to sending them over so that you have a clean look, and to prevent it from being altered further without your consent.

Growing Your Business

With every contract, you'll become a stronger negotiator, securing more favorable deals for your business.

Join your local chamber of commerce to meet fellow entrepreneurs and share strategies.

 
Offer Valid: March 31, 2022April 30, 2024
5 Areas To Focus On for Small Business Success in Northville, MI

Many individuals find the idea of starting a business very appealing. However, many small businesses do not experience long-term success. While no one can guarantee a start-up’s long-term success, there are ways to increase your chances. The following are five key areas for entrepreneurs to focus on, courtesy of the Northville Chamber of Commerce.  

 

1. Finances 

Data shows that most small business failures are due to cash flow problems. By maintaining adequate cash flow, you ensure your business has enough capital to complete its day-to-day operations and to stay on top of financial obligations. But there is a natural ebb and flow to most businesses' finances, so Business.com recommends researching your industry’s patterns and creating a strategy that can carry you through the lean times. 

 

Creating a financial projection is one of the best ways to forecast and manage your finances. This is a document that calculates incoming and outgoing funds. Make an educated estimate regarding revenue, and tally up future expenses. Revisit and adjust this document frequently to make sure your business stays on track. 

 

2. Legal Compliance 

Failure to meet legal requirements can cause massive headaches for your business. Research to determine the permits and licenses needed to operate your type of business in your area. File all documents and pay all fees on time. Keep meticulous records so that you can find information and paperwork easily. There are many organizational strategies you can use to optimize both your physical and digital workspaces so that paperwork does not become overwhelming. It is especially important to keep records related to income and expenses so that you can file accurate tax returns. Make sure to pay state, federal and local taxes on time.  

 

3. Networking 

Develop strong working relationships with many different individuals in a variety of fields. These people can help you find new customers and provide you with valuable technical information. In return, help them out when you can. This process is called networking, and it is crucial for business success. Consider going to local events for business owners and striking up conversations to start building your network. There are many types of individuals that can help your business succeed, including graphic and web designers, marketers, and professionals in fields related to yours. Invest in tools that make communication easy. For example, an online PDF editor is a useful tool that allows you to collaborate on PDF documents seamlessly without having to send emails regarding the edits.  

 

4. Marketing 

Getting the word out to potential customers is critical. There are many ways to market effectively. But before diving into specific strategies, Shopify urges business owners to focus on their branding and audience first. Once you have a strong business identity, then you can focus on your marketing strategies. One of the most effective in the modern world is social media marketing. Conduct market research to determine which platform your target audience uses most frequently, and begin by developing a campaign for that outlet. Focus on presenting yourself and your brand in an appealing way. As you plan future marketing campaigns, consider how much time you have to devote to this aspect of your business.  

 

5. Customer Service 

Your customer service skills play a major role in customer retention. If you or your team are rude or unhelpful, customers will take their business elsewhere, and they won’t recommend your business to family and friends. Make sure everyone interacting with customers is polite and helpful. Ask questions to better understand the customer’s concern. Respond to emails, social media messages and other communications promptly.  

 

Plan and Communicate Effectively

Succeeding as a small-business owner is difficult. There are many factors that will determine your success or failure, and some are out of your control. However, by focusing on the above areas, you can give your business the best chance of success. Build relationships with other entrepreneurs and take advantage of free tools, like PDF editors, to increase your communication with internal and external contractors. You never know when a good relationship will help open a door to more opportunities. 

 

Join the Northville Chamber of Commerce to connect with local entrepreneurs and resources that can help your business grow.

 
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Adobe Acrobat: Revolutionizing the Way Small and Local Companies Do Business

Adobe Acrobat is a versatile software suite that offers a wide range of benefits for small and local businesses. From document management to collaboration and security features, Acrobat is an indispensable tool for organizations of all sizes for many reasons:

 

Efficient Document Management: Acrobat provides robust document management capabilities, allowing businesses to create, edit, organize, and archive documents seamlessly. With features like merging, splitting, and indexing PDFs, businesses can streamline their document workflow and reduce paperwork clutter.

 

Cost Savings: Acrobat offers cost-effective solutions that eliminate the need for expensive printed materials, courier services, and physical storage space. By going digital with PDF documents, businesses save on printing and shipping costs, reduce paper waste, and lower their overall operational expenses.

 

Enhanced Collaboration: Collaboration is key in today's business landscape, and Acrobat facilitates this through features like commenting, annotation, and real-time co-editing. Small businesses can collaborate with remote team members, clients, or suppliers, allowing for seamless communication and feedback on documents. This collaborative approach can significantly improve productivity and the speed of decision making.

 

Professional-Looking Documents: For small and local businesses trying to make a mark in a competitive market, the presentation of documents matters. Acrobat offers a wide range of formatting and styling options to create professional-looking documents. From customizing fonts and colors to adding watermarks and headers, businesses can enhance their brand identity and create visually-appealing materials.

 

Secure Document Handling: Acrobat provides robust security features, including password protection, encryption, and digital signatures. Small and local businesses can ensure the confidentiality and integrity of their documents, especially when handling sensitive information like customer data and financial information.

 

Mobile Accessibility: In today's fast-paced business world, being able to work on the go is crucial. Acrobat offers mobile apps that allow small businesses and local businesses to access, edit, and share documents from their smartphones or tablets. This mobility ensures that critical tasks can be addressed promptly, even when employees are not in the office.

 

Compliance and Legal Benefits: Acrobat helps businesses maintain compliance by providing tools for digital signatures and document tracking. This is especially valuable for businesses that need to meet stringent regulatory standards, like healthcare and financial institutions.

 

Streamlined Workflows: Acrobat integrates seamlessly with other popular software applications, including Microsoft Office and various cloud storage services. This integration streamlines workflows, making it easier to convert documents to PDF format, collaborate on documents, and access files stored in the cloud. Small and local businesses can save time and reduce errors by using these integrations.

 

Electronic Forms: Acrobat allows businesses to create interactive electronic forms that can be filled out online, reducing the need for paper forms and manual data entry. This simplifies the customer experience and ensures accurate data collection.

 

Just take a look at how Acrobat revolutionized the way The J. Morey Company runs its business. As an insurance agency, J. Morey handles a lot of paperwork — all of which was physical documentation until 2015, when president Joshua Morey digitized the firm’s paperwork with Acrobat. Because they no longer rely on wet signatures that have to be scanned into the computer system or sent via snail mail, the process of signing, password protecting, and sending signed documents takes only a minute instead of 20 minutes, freeing up as much as 10 hours a month per employee.

 

Acrobat’s features and tools allow The J. Morey Company and more than 500,000 other organizations worldwide to reduce costs while scaling their businesses. In fact, when Joshua took over the company in 2015, it had four offices with a total of 18 employees. After just three years of implementing Acrobat into its workflows, the company grew to 150 employees across 11 offices.


Acrobat offers a wide array of benefits for small and local businesses. From efficient document management and cost savings to enhanced collaboration and security, Acrobat empowers these businesses to operate more effectively and competitively in today's digital age. Its user-friendly features and mobile accessibility make it a valuable tool for businesses looking to streamline their operations, improve productivity, and deliver professional-quality documents to their clients and customers. Learn more about how Adobe Acrobat can help your business here.
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The Beginner Business Owner's Ultimate Guide to Contracts

As a business owner, you'll inevitably have to deal with contracts at some point. Whether you're hiring an employee, signing a lease, or partnering with another company, contracts are a crucial part of protecting your business. In this article from the Northville Chamber of Commerce, we go over everything you need to know about contracts as a business owner, including why they're so important, the best tools for creating and editing contracts, and how to negotiate contract terms.

 

Why Contracts Are Crucial for Your Business

 

Business contracts serve two main purposes: to protect your interests and document agreements. By clearly laying out the terms of an agreement in writing, both parties can avoid misunderstandings later on. What's more, having a written contract gives you something to fall back on if there is ever a dispute.

 

If you're ever sued or taken to court, a well-written contract can help you prove your case and resolve the matter more quickly. Even if you end up in court, having a contract can save you a lot of time and headaches by preventing disagreements from arising in the first place. In short, contracts help reduce risk and protect your business.

 

The Best Tools for Managing Contracts

 

There are many great software options out there for creating and editing contracts. One is Google Docs; it's free to use and easy to learn. Microsoft Word is another popular option. Whichever program you choose, make sure it has built-in features for tracking changes (like Google Docs' "suggest mode" or Word's "track changes") so that multiple people can edit the same document without accidentally overwriting each other's changes.

 

If you're looking for a tool to help you revise existing contracts, we recommend using a PDF editing tool. With this tool, you can easily make edits to an existing contract without having to convert it to another file type. You can also find tools that will allow you to complete agreed-upon contracts online. You can use a PDF filler to sign a contract by dragging and dropping your document file into the tool, and then you can digitally add your signature.

 

How to Create Business Contracts

 

Now that we've discussed why contracts are so important and what tools you'll need to create them, let's go over the basics of how to actually write a contract. While there are many different types of contracts with their own specific requirements, most business contracts will follow a similar basic structure:

 

1) An introduction that includes the names of the parties involved in the agreement as well as the date that the agreement is being made;

2) A description of what each party is agreeing to do;

3) The term of the agreement (i.e., when it starts and ends);

4) Any conditions that must be met for the agreement to be valid;

5) The consequences of breaching the contract; and

6) Each party's signature indicating that they agree to these terms.

 

Make sure that your contract is clear and concise. Long-winded legal language will only make it more difficult for everyone involved to understand what they're agreeing to. If possible, have an attorney review your contract before you finalize it to catch any errors or ambiguous language.

 

How to Negotiate Business Contracts

 

Once you've drafted your contract, it's time to start negotiating with the other party (or parties). The key to successful negotiation is to be clear about your goals and objectives and to understand what the other side wants. It can be helpful to have an attorney or another neutral third party present during negotiations to act as a mediator; they can help keep the conversation on track and prevent things from getting too heated.

 

Before you start negotiating, take time to research the other party. Find out their interests and what they hope to get from the agreement. This will give you a better sense of what concessions you can make and the points you should be prepared to stand your ground on.

 

During negotiations, be sure to listen carefully to what the other party has to say. It's essential to understand their perspective and where they're coming from. At the same time, don't be afraid to voice your own opinions and concerns. The goal is to find a compromise that both parties are happy with.

 

If you're having trouble reaching an agreement, don't hesitate to walk away from the negotiation. This can be a powerful bargaining tactic; it shows that you're not desperate and are willing to back out if the other party isn't willing to meet your needs. Of course, this should only be used as a last resort; if you do walk away, be prepared to lose the deal entirely.


Drafting, editing, and negotiating business contracts may seem daunting at first, but with a bit of know-how, it's quite straightforward. We hope this guide has given you a better understanding of why contracts are so important for businesses as well as how to go about creating and negotiating them. Remember to take your time, be clear and concise, and don't hesitate to reach out for professional help if you need it!


Become a member of the Northville Chamber of Commerce to take advantage of our fantastic business-building resources!
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The Ultimate Tech and Software Investments for Small Businesses

In today's rapidly-evolving digital world, small businesses must adapt and invest strategically in technology and software to thrive. These investments can make the difference between stagnation and substantial returns. Below, we explore seven essential strategies that can guide small businesses toward the most profitable tech and software investments.

Start Using the Cloud

Transitioning to cloud-based systems is a fundamental step for small businesses. It not only reduces operational costs but also significantly enhances efficiency. Cloud solutions enable easy access to critical data from anywhere, facilitating collaboration among team members and streamlining day-to-day operations. By leveraging cloud technology, small businesses can optimize their resources and increase their returns.

Unlock the Potential of AI

Artificial intelligence (AI) is no longer reserved for tech giants; it's now accessible to small businesses too. AI can revolutionize various aspects of your operations, from automating repetitive tasks to providing predictive analytics. Implementing AI-driven solutions can lead to substantial efficiency gains, ultimately translating into higher returns on investment. By harnessing AI's power, small businesses can stay competitive and agile in their respective industries.

Manage Documents Using PDFs

Efficient document management is absolutely crucial for small businesses. When communicating with clients and collaborating with staff, start using PDF files if you’re not already using them. PDFs are universally compatible and often preferred over Microsoft Office formats. Furthermore, explore online tools that simplify the conversion of various file types into PDFs with a user-friendly drag-and-drop interface (you can try this listing, which contains a free tool from Adobe). This approach not only saves time but also enhances professionalism, contributing to a positive business image.

Get Serious Cybersecurity

In an era of increasing cyber threats, prioritizing cybersecurity is paramount. Small businesses must invest in cutting-edge cybersecurity technologies and software to safeguard their data and client information. A data breach can have devastating consequences, including financial losses and reputational damage. By taking proactive measures to protect your digital assets, you not only mitigate risks but also build trust with your clients and customers.

Manage Content Efficiently

Content plays a pivotal role in small business success, even in non-content-focused industries. Investing in content management systems (CMS) can streamline the creation, organization, and delivery of high-quality content. A well-structured CMS not only helps in engaging and retaining customers but also improves search engine visibility, driving organic traffic to your website. Small businesses that invest in content management reap the benefits of increased online visibility and enhanced customer engagement, ultimately leading to higher returns.

Track Customer Patterns

Understanding your customers' behavior and preferences is essential for tailoring your offerings effectively. Customer relationship management (CRM) software empowers small businesses to gather, analyze, and utilize valuable customer data. By tracking customer patterns and interactions, you can personalize marketing efforts, improve customer satisfaction, and enhance customer loyalty. A satisfied and loyal customer base is more likely to generate repeat business and referrals, resulting in increased returns over time.

Stay Connected with Messaging Apps

In a world where connectivity is crucial, leveraging business messaging apps can foster seamless communication within your team and with clients. These apps facilitate real-time interactions, document sharing, and project collaboration, promoting efficiency and teamwork. By staying connected and responsive, you can enhance customer relationships, ensure timely project deliveries, and improve overall client satisfaction. Satisfied clients are more likely to become loyal advocates, contributing to the growth and success of your small business.

 

In the dynamic landscape of small business tech and software investments, these strategies serve as your roadmap to maximizing returns. When chosen wisely and implemented strategically, these investments can lead to remarkable outcomes, ensuring your business remains competitive and adaptable. Embrace the cloud, unlock the potential of AI, and prioritize cybersecurity to protect your assets. Efficient document management using PDFs, content optimization, and CRM software will help you engage and retain customers, while business messaging apps will keep your team and clients connected. Make the right investments today, and you'll reap the rewards tomorrow, securing a prosperous future for your small business.

Join the Northville Chamber of Commerce to get the tools and make the connections you need to build a winning business in our community!
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You Don't Need A College Degree With These Entrepreneurial Goals

Many self-starters are finding that a college degree is not the only way to reach success in business. With hard work and a few key tools, anyone can become an entrepreneur, and it starts with a few essential steps. The Northville Chamber of Commerce has put together this guide to provide foundational advice on how to start your own business without having to attend college.

Start With A Home-Based Business

For those just starting out, it’s often best to begin with a home-based business. This allows you to test the waters without committing too much money upfront. You can also take this time to get comfortable with the day-to-day operations of your business as well as build out any strategies or connections necessary for long-term success.

Form An LLC Entity

Once you have decided on the type of business you want to run, it’s important to set up your business structure correctly from the beginning. An LLC designation is recommended for many new entrepreneurs, as it provides limited liability protection for owners and helps keep personal assets separate from the business. It is also important to make sure that you register your company properly so that you are in compliance with all local, state, and federal regulations.

Use PDF Tools To Manage Paperwork

Properly organizing digital documents is a major aspect of staying on top of some of the most important aspects of a business. PDFs are the best format for your business’s files, because they’re easy to store, send, and manage, and they can be secured with encryption or password protection. There are several PDF tools available from Adobe Acrobat that make file organization easy and efficient. Use our tools to convert files to PDFs, request or add a digital signature, edit text and graphics, and more.

Learn How To Network

Networking can be invaluable when running a successful business, as it provides access to potential customers, vendors, employees, partners, investors, and more. Take some time each week or month to attend networking events or join online groups related to your field of interest or industry expertise. This will help you build relationships while also providing valuable insight into potential opportunities that could arise in the future.

Take Online Certifications

While college courses may not be possible at the moment due to time constraints or financial reasons, taking online certifications is a great way to stay current in your field and gain knowledge about topics that are relevant to your particular industry without having a formal education background in it. For instance, there are several online certification programs offered by companies like Google which offer comprehensive training in coding languages.

Find The Right Mentor

Having someone who has been through similar experiences and successes (or failures) can provide invaluable guidance throughout the process of starting and running a successful business venture. Finding the right mentor early on should be a top priority when planning any type of entrepreneurial journey. Mentors help provide insight into challenges associated with certain decisions while also offering advice on how they handled similar situations when they were starting their businesses — something no college course could ever teach.

 

Starting your own business doesn't require a college degree, but rather planning ahead coupled with risk assessment along the way. Think of some skills you'd like to learn that might be beneficial as an entrepreneur — like speaking a second language, conducting basic accounting skills, or coding — and look for online certifications that will help you reach your goals. You can also use online PDF tools to manage important documents and stay organized. With these moves, you won't need a formal education to bring your dreams to life.


The Northville Chamber of Commerce provides many ways for small business owners and self-starters to connect with one another and get involved in the community. Join us today!
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Northville Chamber of Commerce