• Cashier/Guest Services Representative - Full and Part Time Available

  • Nothing Bundt Cakes - Novi
    Job Description

    Position Summary:

    To serve Nothing Bundt Cakes guests both in person and over the phone with creative 

    solutions in a warm and welcoming environment. Guest Service Representatives will also 

    perform side work duties for the crafting department, some light cleaning, and some clerical 



    • Possess a strong sense of teamwork 
    • Ability to follow instructions 
    • Has integrity 
    • Takes initiative
    • Fits the Nothing Bundt Cakes Culture
    • Has the ability to work well under pressure 
    • Outgoing and friendly personality 
    • Ability to multitask while paying special attention to detail 
    • Strong sales ability 
    • Genuine care of others needs
    • Ability to work with a sense of urgency 

    Responsibilities may include but are not limited to: 

    • Abide by all NBC policies and procedures
    • Uphold NBC's image and brand
    • Assist other departments when necessary 
    • Introduce walk-in guests to our bakery and our products with a guest tour 
    • Assist guests with walk-in orders while using creative solutions 
    • Suggest balloon sales, show porcelain items, and up-sell with candles and cards
    • Assist phone guests by placing incoming  orders
    • Give cake presentations while performing quality control reviews
    • Operate & balance (POS) point of sale with accuracy and efficiency 
    • Gather guests email addresses 
    • Keep samples available during all hours of operation 
    • Maintaining a strong knowledge of NBC's products, prices, and promotions
    • Keep retail area clean, swept, neatly merchandised, 
    • Dust all retail surfaces twice per week, including all counter tops, and POS stations
    • Duties assigned by crafting department such as fluffing bows and making design pieces.
    • Track inventory and commission sales
    Contact Information